OpenAI designer seeks ChatGPT mobile app feedback
Thomas Sottiaux, a Product Designer at OpenAI, posted a call for feedback on X asking ChatGPT mobile users what they want to see more or less of when they open the app. The post focuses on soliciting user-centric design ideas to improve daily user interaction and bring more joy to the mobile app experience.
Shifting the focus of a premier utility AI tool toward emotional concepts like "joy" signals OpenAI's desire to transition ChatGPT from an information-retrieval utility into an engaging, habit-forming digital companion.
* Streamlining Onboarding: By asking what happens when the app is first opened, OpenAI is likely looking to minimize initial friction, voice-mode startup latency, or clutter in the user interface.
* Emotional Resonance: Prioritizing "joy" rather than just productivity highlights the growing importance of user delight and high-quality UX in a highly competitive consumer AI market.
* Direct Community Design: Gathering qualitative insights directly from X allows product developers to bypass standard app-store review noise and target power-user feedback directly.
DISCOVERED
5h ago
2026-07-18
PUBLISHED
5h ago
2026-07-18
RELEVANCE
AUTHOR
thsottiaux