Leaked Microsoft document details 'addictive' Scout rollout

Grounding enterprise software success in the language of "addiction" is a toxic consumer-app habit that directly undermines the promise of AI agents as efficiency tools.

* The leaked document highlights a clash between public-facing marketing about AI productivity and internal development goals centered on user engagement and platform lock-in.

* The internal backlash and Satya Nadella's reported rebuke indicate growing sensitivity inside tech companies regarding the ethics of habit-forming software.

* As AI assistants transition to autonomous background agents, their persistent integration will make them harder to dislodge, raising switching costs for enterprise customers.