Mercury 2 Cookbook Builds Support Voice Agents
Inception’s cookbook combines Mercury 2 with ElevenLabs speech-to-text and text-to-speech to build a low-latency customer-support voice agent with streaming responses and database tool calls.
The compelling idea is optimizing the entire voice loop—not just speech synthesis—so reasoning, retrieval, and spoken responses feel conversational. [Mercury voice overview](https://www.inceptionlabs.ai/voice-applications)
- –Streaming Mercury output into TTS can reduce perceived response latency
- –Database tool calls make the demo relevant to real support workflows
- –Mercury’s OpenAI-compatible API lowers integration costs for existing agent stacks
- –Production deployments still need interruption handling, observability, authentication, and safeguards around customer data
DISCOVERED
1h ago
2026-08-28
PUBLISHED
1h ago
2026-08-28
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_inception_ai