Intelli brings WhatsApp to ChatGPT, Claude

Intelli’s strongest idea is treating the AI assistant as a control layer for customer operations, while keeping a human approval gate around high-impact actions.

• –MCP and OAuth remove API-key setup, making conversational access practical for nontechnical teams.
• –Role-based permissions and confirmation previews reduce the risk of accidental messages, edits, or deletions.
• –The integration is broader than support: campaigns, contact management, chatbot flows, commerce, and channel automation are all exposed as tools.
• –Important limits remain: replies are text-only, campaigns are WhatsApp-specific, and richer product management still requires the dashboard.
• –Developers get both a remote MCP server for agent workflows and a REST API for deeper custom integrations.