ElevenLabs adds outbound calling to Hermes Agent

// 1h agoPRODUCT UPDATE

ElevenLabs adds outbound calling to Hermes Agent

Nous Research's open-source Hermes Agent has integrated outbound phone calling powered by ElevenLabs' conversational voice engine and Twilio. This integration enables developers to build proactive voice agents that can initiate calls, schedule appointments, and qualify leads.

// ANALYSIS

Proactive voice calling marks a significant step forward for digital assistants, changing the interaction dynamic from user-initiated to agent-initiated. ElevenLabs' realistic voice generation coupled with Nous Hermes' open-source flexibility offers a powerful alternative to proprietary customer service platforms.

* Shift to Proactive Workflows: Outbound capabilities unlock automated workflows like appointment reminders, lead qualification, and emergency alerts.

* Open-Source Control: Developers can customize the underlying LLM's prompts and behaviors without being locked into closed ecosystems.

* Latency Issues: Minimizing the delay between user speech, reasoning, and voice generation remains a major hurdle for natural telephony interactions.

* Compliance Risks: Initiating outbound automated calls requires careful design to satisfy legal frameworks like the TCPA and prevent spam.

// TAGS

elevenlabshermes-agentspeechoutbound-callingopen-sourceartificial-intelligence

DISCOVERED

1h ago

2026-06-10

PUBLISHED

2h ago

2026-06-10

RELEVANCE

8/ 10

AUTHOR

ElevenLabsDevs

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ElevenLabs adds outbound calling to Hermes Agent