NTT DATA scales OpenAI Codex to 10,000 users
OpenAI Codex has been deployed to 10,000 users at NTT DATA to automate incident analysis, performance reporting, and sales tasks. The platform enables teams to complete report creation in 30 minutes instead of two days and automates routine workflows like customer list maintenance, demonstrating significant enterprise-level productivity gains.
Enterprise scaling of AI coding partners is shifting from simple code autocomplete to end-to-end business workflow and analysis automation.
* Extreme efficiency gains: Reducing report generation time by 98% (from two days to 30 minutes) highlights the massive economic value of LLM-based automation.
* Broadening utility: Leveraging a code-generation model for sales tasks like customer list maintenance shows that code-generation tools are becoming generalized workflow engines.
* Large-scale validation: Successful deployment to 10,000 users provides a crucial proof-of-concept for enterprise-grade security, scalability, and adoption of LLMs.
DISCOVERED
1h ago
2026-06-19
PUBLISHED
1h ago
2026-06-19
RELEVANCE
AUTHOR
OpenAI